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About A.1. Electronics

CHECK THIS PAGE FOR IMPORTANT ANNOUNCEMENTS.....

HOURS OF BUSINESS: 

Monday to Friday 9:00 to 5:30

Saturday mornings 9:00 to 1:00

Emergencies by appointment outside opening hours - ring us and we will do our best to accommodate you.....Tel: 01328 856226

Bring your faulty equipment to our workshops and we will attempt to repair it within our terms and conditions, e.g. if we can repair for £41.13 we will just go ahead. Parts and labour warranted for 90 days also Portable Appliance Tested under Health & Safety rules.

IMPORTANT ANNOUNCEMENT:

Although we are service agents for MANY MAJOR MANUFACTURERS, we cannot be expected to travel any more than a 10-mile diameter from Fakenham without you the customer incurring a charge. You have three choices: you can take your fauly equipment back to where you bought it from; you can deliver it to us; or you can ask your dealer to forward it to us...

IMPORTANT NEWS ABOUT DIGITAL BROADCASTS:

The current plan is for Digital Audio Broadcasts (DAB) to be at full strength in 2012 and all reception problems currently being experienced should then be resolved, so we are informed.

SERVICE:

Every 500th customer gets a free repair..

We cover the following Postal codes:  IP24,25,26 and IP27 ~ NR1 to NR28 inclusive ~ PE12,14,15,30,31,32,33,34,35,36,37 and PE38.

We will attempt to repair most equipment including microwave ovens both domestic and commercial. We do not repair:- Dishwashers, Washing Machines, Fridge and Fridge/Freezers, Tumble Dryers (We have a local agent to cover these).

If your equipment is under warranty and you can show us proof of purchase, we will undertake a free warranty repair (NO LOAN EQUIPMENT AND DELIVERED TO US).

In some cases the manufacturer may include 2 or 3 years warranty cover, "Ask for details", or use our ENQUIRY FORM.

We are also agents for Domestic and General extended warrantees. Use our online ENQUIRY FORM to send us details. PLEASE FILL IN ALL SECTIONS OF THE FORM

REPAIRS:

We offer FREE loan equipment (subject to availability) with all callouts charged for. We also offer loan equipment when the customer delivers to us (subject to availability) with a nominal charge from 10.00 to 20.00 depending on size and quality of loaned equipment, we do request you have contents insurance in place to cover damage of the loaned equipment. (see our TERMS & CONDITIONS).

We do undertake repairs on a great deal of equipment so do call us no matter what you have for repair; we can only do our best for you.

WARRANTY REPAIRS:

Under WARRANTY repairs, manufacturers no longer pay us to pay you the customer a visit this is now chargeable, this applies to any retail shop/supermarket or electrical retailer, the only exception is if you have an EXTENDED WARRANTY, so should you deliver this equipment to us with your proof of purchase (POP) we will undertake a FREE repair to you the customer, DEALERS WILL HAVE TO DELIVER TO US, this will exclude any (bought out warranties) sold usually by bigger concerns, if in doubt please contact the manufacturers or the distributor, they should put your mind at ease if not call us or fill in our ENQUIRY FORM.

We are service/repair agents for the majority of the manufacturers, usually we can help.

With your (POP) in some cases we can get a commitment from the manufacture to stand the cost of parts leaving the labour only for you to pay, check with us first.

EXTENDED WARRANTIES:

We are agents for DOMESTIC & GENERAL, we are known as a SERVICE CENTRE as we do not have a retail outlet, you can ask for a call out (within a reasonable distance of FAKENHAM) we will claim all costs back from your policy, we need your full details with your policy number and onset/end dates. This to you the customer would become a FREE repair.

There are other companies out there that use our SERVICE CENTRE FACILITIES, either check with us or your insurance company for information or complete our enquiry form, please do not partly fill in this form as it causes delays in us getting back to you.

We can offer EXTENDED WARRANTY POLICIES on goods purchased from ANY RETAILER, within 10 months from the date of purchase, we charge this out to you @ cost, compare our prices, we are only interested in the repair work from these policies.

SEE OUR TERMS & CONDITIONS

CALL US, WE WILL DO OUR BEST TO HELP YOU ~ CLICK ON THE ENQUIRY FORM ~ SEE US IN YELLOW PAGES UNDER AUDIO REPAIRS ~ WE ARE ALSO IN PARISH MAGAZINES.

YOU CAN FIND US THROUGH MANY INTERNET SEARCH ENGINES.


(c) Copyrighted by A.1. Electronics.

 

 

 
 
 
A.1. Electronics trades under the A1-Group of companies

 

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